Return & Refund Policy

Return Eligibility

You can return most items within 7 days of delivery for a full refund or exchange if:

• The product is unused, unwashed, and in original condition
• All tags and labels are intact
• The product is in its original packaging
• You have the original invoice/receipt

Non-Returnable Items

• Innerwear and lingerie
• Products marked as "Final Sale" or "Non-Returnable"
• Customized or made-to-order items
• Gift cards
• Items damaged due to misuse or negligence

How to Return

Refund Process

Once we receive your return:

• We will inspect the item within 2-3 business days
• If approved, refund will be initiated immediately
• Refund will be credited to original payment method within 5-7 business days
• You will receive email confirmation once refund is processed

Exchange Policy

We offer size/color exchanges subject to availability. The exchange process is the same as returns. Once we receive your returned item, we will ship the replacement immediately.

Damaged or Defective Products

If you receive a damaged or defective product:

• Contact us within 48 hours of delivery
• Provide photos of the defect/damage
• We will arrange immediate pickup and replacement
• No questions asked - 100% satisfaction guaranteed

Return Shipping

Free Return Shipping: We provide free return shipping for all eligible returns. You don't have to pay anything to return your product.